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The QT columnists

I am on sales

What would you be willing to do to succeed in business? Stabbing a competitor or a long-standing customer behind? Putting ​​your image on sales? Giving it to the first bidder? Firing your private life? A bit of all prope…

Jacopo Angri, #controturismo
Sustainability and Chief Growth Officer: what is the connection?

A few weeks ago Lifegate presented the results of the third national monitor on conscious lifestyle, and we can now say that, two years after Expo, people’s interest in this issue got consolidated and definitely not wane…

Ilenia La Leggia, #face2face
Facebook Spaces resurrects Second Life

It was 2003 when the US-based company Linden Lab launched a whole new, entirely digital world called Second Life and based on avatars, real-time 3D images of the real users. What could you do in Second Life? Practically…

Marco Garavaglia, #impressions
Making IT personal

Kurt Paben is a 30-year veteran of the loyalty industry with experience in the motivation of employees, business partners and customers for some of the most notable brands in the world. He leads the Channel and Employee…

Stefano Ferri, #MICEdetective

TG 3 Minuti

The expert friends

5 things that hotels could take from Airbnb

Airbnb is perhaps the portal which gets to be most hated by hoteliers: it is cyclically accused of unfair competition as well as of competing with the hotels without being subject to their rules and of facilitating unreg…

Domenico Palladino, #hoteltips
Quotations: what a fright!

Finally something gets on its way! I take inspiration from the bold and exciting initiative “Gare Chiare”, which I fully share, promoted by 23 communication and event agencies in Italy, to extend the thing to all represe…

Olimpia Ponno, #PlannerTips
Hotels and IT in the era of big data

Information technology – as I stated at the end of my latest article – plays now a leading role in hotel management. Especially the use of big data is revolutionizing hotel reservations. Once just a register was needed t…

Vinicio Borsi, #DigitalStrategist
Profitability of a hotel restaurant

A recent survey carried out on a large scale at EXPO Milano 2015 by Horwath HTL has highlighted the clear trend in international demand not to prefer the restaurant of the hotel when it comes to a holiday in Italy. The r…

Giorgio Ribaudo, #Hotels&Numbers


Hostage of the events

For once let me translate the word “event” according to its etymology – I will use it just to express “what happens”. Given that I think it is an event (maybe it’s just a feeling, but on Google I find more than a confirm…

Fabrizio Mezzo, #MeetingConvention
Manage your energy

I’ve recently read an article in the Harvard Business Review titled Manage your energy, not your time, that caught my curiosity. Energy has insistently returned as a topic in my life in recent times. I think that a vital…

Maria Luisa Ciccone, #IncentiveMotivation
What is the true value of a PCO today?

This is the question that often our customers ask us when we face a large board to present our services and our solutions. It’s a direct and insidious question forcing us to think about what we are really able to offer i…

Patrizia Buongiorno, #healthcarecongress
BMT and BIT, two tourism fairs in seven days!

A tour de force, it must be said, between Naples and Milan, mainly to meet the tour operators in BMT (the Mediterranean tourism trade fair) and the promotion bodies in BIT (the International tourism fair). Among these, m…

Fabrizio Cantella, #exhibition


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Mice and surroundings

Traveler Engagement can’t wait

While the idea of traveler engagement has been around for years, only a few Travel Managers have adopted it. I’m not certainly saying that we have to do something to engage our travelers just because we have to be cool a…

Simona Zenoni, #BusinessTravel
Sabi is born: a bridge between Italy and South Africa

A new player focusing on South Africa arrives in Italy: it’s Sabi (www.sabiworld.it). The company, based in Rome, comes to the Italian market with two initiatives in tourism and food. Sabi organizes tailor-made highly cu…

Elisa Dal Bosco, #luxuryliving
Water, caves and spirits: the romantic park of Villa Gregoriana in Tivoli

Of course Manlio Vopisco understood something of suggestion when he decided to build his own house here, attached to the steep wall of Aniene river valley, just below the Roman temples that look out its cleft, placing th…

Angelika Bartholomäi, #sustainability
Renting a wedding dress: a question of need or trend?

Lately, I`ve been receiving many requests by foreign brides, who ask of the possibility to rent their wedding dress upon arrival to Italy. Perhaps because since they’re coming from the other side of the world, it is less…

Morena Rombolà, #WeddinginItaly